Terms and Conditions

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We aim to dispatch all orders within 24 hours of purchasing (Mon-Fri) Saturday (until 12pm).

If we cannot dispatch your order within 24-48 hours, we will be in contact to explain the details and offer a full refund if this is unsuitable.

Postage to the anywhere in the UK is now a Flat Rate service £3.99 – RoyalMail CRL 24 Signed for Service – 1-3 working days FROM DESPATCH.

RoyalMail CRL 24: Signed for service – You will receive a Email or Text message prior to arrival, This service is usually a 1-3 working days FROM DESPATCH but not guaranteed! Please allow an extra day during busy periods.

Once the order has been dispatched you will receive your dispatch/order completion email to let you know your item has left us and is on its way.

If you require any other specific types of delivery, Guaranteed next day or even Saturday delivery – please get in contact and we will try our best to arrange this.

PLEASE NOTE: Due to ongoing RoyalMail strikes we will try to have all parcels dispatched ASAP. If your parcel doesn’t arrive in our given timeframe please allow an extra 1-2 working days for the delays on the RoyalMail end. Any day RoyalMail are striking we will NOT class this a ‘working day’.

Postage to an international country is a Tracked and Signed service using RoyalMail International postage.

We do offer international delivery to any country for a flat rate of £14.95, The order will be signed and tracked, if you require any information regarding the whereabouts of your order please get in touch. If the country that you wish to purchase from isn’t available to select from – please get in touch so we can work out a price.

Please allow from 5-7 working days for the item to arrive.

In certain circumstances using international post, wellingtons may have to be separated and sent individually if they exceed the weight for standard international post.

Import Tax/Duties:

Due to new taxes/duties for importing products into Ireland and other EU countries please note that you could be asked to pay import costs for such items upon arrival into the country where the item has been shipped to. You will be contacted by the relevant authorities or postal companies to collect such duties, We don’t have any matter in this or dictate any prices they request that is claimed by the Courier company which has imported your order.